Posted by Jeff on January 28th, 2010
Another Obama speech, another opinion…this time the Washington Post’s On Leadership blog let me offer some thoughts on what CEOs need to know about ‘the vision thing,’ and what they can learn from the State of the Union speech and from Steve Jobs. Here are the first couple ‘graphs, and you’ll find the rest online.
At about 10:20 pm EST last night, an army of bloggers, reporters and assorted chatterers took to their keyboards or microphones to start analyzing how well President Obama did on his first State of Union. In so many of these analyses, the central concern is whether the president did a good job laying out a vision of where he wanted to lead the country. It’s no secret that neglecting what the first President Bush called “the vision thing” can be a fatal political error.
But as Steve Jobs showed us on the very same day, vision matters in business too. When he revealed the iPad tablet yesterday, he wowed the crowd not only with a new gadget but a vision of how we might interact with the online world in the future.
Posted by Jeff on April 2nd, 2009
Until I heard Denise Graveline speak, I thought that the challenges faced by male and female executives as they stood behind a podium were pretty much the same.
Wrong!
Denise — a multi-talented communicator, coach and writer — helped me understand that women (especially women executives) confront special preconceptions and expectations when they stand before an audience. And the economic downturn has made those challenges even more complex.
The good news is Denise has a terrific blog, The Eloquent Woman, that offers a ton of great advice for XX chromosomed speakers. This week she offers up a new resource on public speaking and a top ten list of speaking tips.
Posted by Jeff on March 24th, 2009
Jim Kristie has an interesting post in his blog, Boards at Their Best. While the focus here at “Tough Talk” is on what a CEO needs to do to turn around a company, Kristie takes a look at what boards can do for CEOs.
“How about giving the CEO a hug?,” Kristie says.
Whoa! But Kristie is no New Agey, Stewart Smalley type. He’s making a larger point that a little empathy can go a long way. And he’s got a great case study from the First Quarter 2009 edition of Directors & Boards — a first-person account from a turnaround CEO that is “full of applicable wisdom and tactics for battling through the current downturn.”
The CEO is Mel Bergstein who was in charge of Diamond Management & Technology Consultants Inc., a publicly traded technology consulting company, when the dot-com bust hit. Bergstein says, “”For the board of directors, it’s important to understand the pressure and sense of helplessness that the CEO feels in these times. I was always encouraged by one director in particular who would put his arm around my shoulder and tell me I was doing the right things and the business would recover. I knew he hadn’t a clue more than I did. But, hearing him say it to me helped me not feel so alone and burdened. He earned his director comp 10 times over because he was sensitive enough to understand.”
You can read more from Bergstein on taking on tough times, in the March issue of the Directors & Boards e-Briefing, edited by Kristie.
Posted by Jeff on March 6th, 2009
Noel Hartzell is Director – Executive Communications and Corporate Messaging at Sun Microsystems. Sun not only survived the internet bubble early this decade, but bounced back stronger than ever.
JP: Based on Sun’s experience, what are the top communication lessons you would offer to corporate leaders struggling to rebound during this current crisis?
NH: Number one is…communicate. That sounds tongue in cheek, but you’d be astonished how many people want to retreat into a bunker mentality.
Executives have to understand that communication is a primary weapon in motivating their troops, reassuring their customer base, and driving their product lines.
Number two is what I call “drive focus.” You really have to identify the game changers, and the things that are needed to right your business.And you have to make sure you communicate those priorities so everybody on the team can execute against them. If you can effectively articulate the vision, strategy, and execution plans of your top leaders then you build the confidence in your business you need to weather tough economic times.
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Posted by Jeff on March 2nd, 2009
In a recent blog post, Richard Edelman, CEO of the PR giant that bears his name, offers some trenchant communications advice to CEOs whose companies have to “to dance the tango with a newly aggressive partner, namely government.” Based on recent headlines, that number seems sure to grow.
Two specific pieces advice were very much in line with what I’ve learned from interviews with turnaround CEOs.
First – CEOs will have to realize that they depend on more key audiences: “CEOs must change from a uni-polar world of investors and analysts to a broader definition of audiences that puts employees first in line in the need to know.” Not only that, he says, CEOs dancing with government must recognize the impact any action they take will have on society.
Second —Vision, vision, vision: “Rather than keeping strategy as a matter for the board of directors alone, the CEO should share the vision with its broader publics. This will enable its new investor (government) to have the public support for a long-term view instead of being forced into short-term measures.” Edelman nails the auto CEOs for dropping the ball on that one.